Get in Touch With Us
Got a question about how we rank UK casino sites, spotted something that needs updating, or just want to share your view on a bonus offer? This page explains the best way to reach the Online Casinos team and what happens once your message lands with us.
How to Get in Touch
Email is the most reliable route to our team. We read every message that comes in and aim to reply within two working days. Send your note to [email protected].
A quick summary of what your message is about helps us route it to the right person straight away — whether that's a query on a welcome offer, a factual correction, or a general comment on one of our reviews.
What We Can Help With
- Questions about our reviews — If anything in our write-ups on brands such as Betmica, Kikibet or Betninja isn't clear, or you want more detail on how a welcome offer works, ask away.
- Corrections and updates — Bonus terms, wagering requirements and free spin allowances change often. If you notice something on addwigs.co.uk that looks out of date, we want to know so we can check it.
- Feedback on our ratings — We welcome input from readers who've done their own research into UK casino sites and want to flag something we may have missed.
- Content suggestions — If there's a topic around online casino sites, payment methods, or game providers you'd like us to cover, tell us.
- Partnership or editorial enquiries — If you represent a brand or business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about safer gambling — If you or someone you know would benefit from support around gambling habits, mention this in your message and we will point you towards appropriate UK resources.
What Happens After You Send a Message
Every enquiry is read by a real person on our team — we don't rely on automated replies to stand in for a proper response. Our target is to reply within two working days, though this can stretch a little during busier periods. If your message needs input from someone with specific knowledge of a particular casino site or bonus structure, we'll follow up as soon as we've checked the details.
Before You Write In
If your question is about how welcome offers work, wagering requirements, or which payment methods are accepted at a given site, you may find the answer already covered on the relevant review page. Our comparisons include the material conditions attached to each offer — minimum deposit, spin count, and time limits — alongside the headline figure, so it's worth a quick check first. Readers looking specifically for options outside the standard self-exclusion scheme can also see our page on Best Non GamStop Casinos 2026.
A Note on How We Work
Online Casinos aims to keep its coverage of UK casino sites accurate and current. Reader feedback is a genuine part of that process — if something we've published doesn't match what you've experienced when signing up or claiming a bonus, we'd rather hear about it and check than leave it standing. This site may earn commission when readers follow links to casino sites we cover, but that never decides where a brand sits in our rankings.
Thanks for taking the time to visit this page — we look forward to hearing from you.